The importance of practical knowledge management in WASH projects - interview with Megan Ritchie, Managing Director WASH, SNV

Couple in front of toilet

Megan Ritchie, Managing Director WASH SNV, kindly presented a case study of SNV’s approach to knowledge management in the “Too much information, not enough learning: The challenge of making WASH knowledge systems that work” capacity development workshop at WASH2014 – a Department of Foreign Affairs and Trade (DFAT) funded conference held in Brisbane Australia.  Megan was so well regarded that we followed up the session with an interview in order to share her experience more widely across the sector.

The case study centres on how SNV incorporates knowledge management in their Sustainable Sanitation and Hygiene for All (SSH4all) project.  They first incorporated a structured approach to knowledge management during the first Civil Society WASH Fund.  Now they wouldn’t contemplate a WASH project without it, and other sections within SNV are replicating the approach.

See the video of Megan Ritchie here, being interviewed by Kathryn Harries, Knowledge and Learning Manager of the Civil Society WASH Fund.

The capacity development workshop “Too much information, not enough learning: The challenge of making WASH knowledge systems that work” was led by Bronwyn Powell, Research Program Manager, International Water Centre and Kathryn Harries, Knowledge and Learning Manager, Civil Society WASH Fund.  A ‘Knowledge Management in WASH Projects’ Guide was developed as part of the event and subsequently updated and that is available here.

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